Shipping and Returns

DOMESTIC orders

We offer FREE standard shipping for all orders over $50 within Australia or a flat rate of $8.50 if under $50.

How long will it take?

We ship Monday to Friday from Cronulla, NSW. With the cut off on each day for processing being Midday. Please allow an extra 2-5 days for the shipping provider do their thang! We mainly use Australia Post.

Can I Collect my order from your shop?

You certainly can! Simply choose this option in checkout and we'll have your order ready for you the next business day. Need it sooner? Not a problem! Please give us a call on 0412 444 718 and we'll fast track it for you!

Authority to Leave - Most parcels are automatically given Authority to Leave due to being under 500g. If you require a signature on delivery then please choose this option in checkout otherwise your parcel will be sent with Authority to Leave. We are not responsible for missing parcels. 

P.O.Boxes - Yes we delivery to P.O.Boxes. Your parcel will be shipped via Australia Post not via courier.

Express Shipping  - Absolutely!

INTERNATIONAL orders

We aren't currently shipping internationally due to lengthy shipping delays with Covid-19 but we'll be back up and running on this front as soon as we can. 

RETURNS

Please choose carefully. We accept change of mind returns within 7 days of the the item being received. You will receive a credit note for your returned item, we do not exchange or offer refunds unless the goods are deemed faulty. Please email hello@billiethekid.com.au if you wish to return an item and we will advise of the process.